Online return

To make a return or exchange a size simply enter the order number and email address used for the purchase in the relevant fields and press SUBMIT. A wizard will allow you to choose the products to return and will explain how to prepare the package. Please note that during the size change procedure the system will only show the sizes that are currently available. If the size you're looking for doesn't appear, it means that it's out of stock.

If you need help, we recommend that you contact Customer Service via chat, via e-mail customercareen@giuseppezanotti.com, via Whatsapp at number +39 335 1833221 ( available only via chat, not via calls ), or using the form on the Contact uspage.