RAQUEL CRYSTAL PUMP 85

Pony is calfskin that has been tanned without removing the hair, which preserves its natural and distinctive appearance. Because of this characteristic, any variations in color are to be considered an integral part of the material’s authenticity and do not constitute a defect.

We recommend gently removing any dirt with a soft cloth lightly dampened with water and mild soap. It is important to avoid prolonged contact with water and other liquids and not to use products intended for cleaning leather.

SHIPPING

All orders are processed from Monday to Friday, excluding public holidays, and are shipped within 1–3 business days.

Delivery times vary depending on the shipping method selected at checkout.

RETURNS

The return period for online purchases is 14 days from the date of delivery of the order. You can return or exchange your item free of charge by following the procedure outlined in Online Returns & Exchanges.

Incomplete, damaged or worn items cannot be accepted, as specified in our Terms and Conditions.