JOANA

To preserve the natural beauty of the leathers selected for Giuseppe Zanotti creations, they are not subjected to chemical treatments that alter their original characteristics.

Precisely because of their authenticity, they may be sensitive to the elements: contact with rain or other liquids could leave slight stains, particularly on lighter shades.

For daily care, we recommend gently removing any dirt with a neutral, paraben-free beeswax-based cream, applying it with a soft, dry cloth. Regular care will help preserve the leather’s softness, appearance, and quality over time.

SHIPPING

All orders are processed from Monday to Friday, excluding public holidays, and are shipped within 1–3 business days.

Delivery times vary depending on the shipping method selected at checkout.

RETURNS

The return period for online purchases is 14 days from the date of delivery of the order. You can return or exchange your item free of charge by following the procedure outlined in Online Returns & Exchanges.

Incomplete, damaged or worn items cannot be accepted, as specified in our Terms and Conditions.