NEYLA SANDAL

Patent leather, including mirror-effect leather, has a particularly delicate and sensitive surface. The unique manufacturing process can give the material characteristics and slight variations that highlight its uniqueness.

To preserve its appearance and luster over time, it is recommended to avoid contact with sharp objects or abrasive surfaces, as well as prolonged or repeated rubbing against other fabrics or materials. To prevent color transfer, it is also advisable not to store the shoes in plastic bags or containers.

It is best to store them away from heat sources, direct light, and substances containing alcohol or its derivatives. To remove small amounts of dirt, use a soft cloth lightly dampened with water and mild soap. Do not use products specifically designed for cleaning leather.

SHIPPING

All orders are processed from Monday to Friday, excluding public holidays, and are shipped within 1–3 business days.

Delivery times vary depending on the shipping method selected at checkout.

RETURNS

The return period for online purchases is 14 days from the date of delivery of the order. You can return or exchange your item free of charge by following the procedure outlined in Online Returns & Exchanges.

Incomplete, damaged or worn items cannot be accepted, as specified in our Terms and Conditions.